2-6

2-6

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Monitoring and Configuring the Printer

LOAD ROLL PAPER

LOAD SHEET 
PAPER

Paper Out 

light on

Paper source setting in print 
options is different from 
control panel.

Make sure the right paper is loaded 
and the paper source setting is the 
same on the control panel and print 
options.

MAINTENANCE 
REQ. <error 
number>

A printer part will need to be 
replaced soon. 

Note the error number and contact 
EPSON as described in the 
Introduction. 

NO INK CARTRIDGE

Ink Out 

light(s) 

on

Ink cartridge(s) not installed.

Install ink cartridges as indicated by 
the lights. See 3-6 for instructions.

OPTION I/F ERROR

Wrong interface card installed. Turn off the printer and remove the 

card. See A-2 for instructions.

PAPER JAM

Paper Out

light flashing

Paper has jammed in the 
printer.

Remove the jammed paper. See 4-11 
for more information.

PAPER NOT CUT

Paper Out 

light flashing

Roll paper was not cut 
completely.

Cut the paper manually, then remove 
the cut paper from the printer. Reload 
paper, as described on 1-9.

Cut paper did not fall off.

Remove the cut paper from the 
printer. Reload paper.

PAPER NOT 
STRAIGHT

Paper Out

light flashing

Paper slipped and fed into the 
printer at an angle.

Reload paper, making sure the edges 
are straight and aligned with both 
rows of holes.

PAPER OUT

Paper Out

light on

No paper is loaded.

Load paper.

Paper ran out.

Remove any printouts or paper 
remaining in the printer and load more 
paper.

If the message appears during a print 
job, reset the printer by pressing the 

Pause

 button for 3 seconds. Then 

load paper and resend the job.

PUSH LEVER 
DOWN

Paper Out

light on

Paper set lever was released 
during the printing process or 
another operation.

Push the paper set lever down. Start 
printing again from the beginning for 
best results.

Error messages (continued)

Message 

Light

Explanation

Response