52
Configuring Email Alerts
Now that you have discovered devices on the network and logically organized
them into groups, the next step is to set up PSV to notify a helpdesk or network
admin that a device has generated an alert.
Alert notifications are available in the Enterprise Edition and the server
configuration of the Professional Edition. Alerts are not available in the single-user
Easy Configuration option of the PSV Pro Edition.
Only users with Admin rights can edit email alert configurations or set alerts for
other users or user groups. A non-Admin user however, may configure and view
Alerts just for themselves.
PSV uses email to deliver alert conditions. The email message can be sent to an
individual user or a group of users.
An Alert can also be saved in a “log file” or processed by another software
application (if you choose to perform the integration).
Each alert can be configured to be processed immediately upon receiving updated
status from the device, or processed at specified time intervals.
To add an email Alert:
1.
Select
Services
from the main menu and
Alerts
from the drop down box
2.
Click the
Add Alert
button.
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