Chapter 39 Troubleshooting
NXC5200 User’s Guide
557
In the Monitor > Wireless > AP Info > AP List page, there is no load balancing
indicator associated with any APs assigned to the load balancing task.
• Check to be sure that the AP profile which contains the load balancing settings is
correctly assigned to the APs in question.
• The load balancing task may have been terminated because further load
balancing on the APs in question is no longer required.
39.2 Resetting the NXC
If you cannot access the NXC by any method, try restarting it by turning the
power off and then on again. If you still cannot access the NXC by any method or
you forget the administrator password(s), you can reset the NXC to its factory-
default settings. Any configuration files or shell scripts that you saved on the NXC
should still be available afterwards.
Use the following procedure to reset the NXC to its factory-default settings. This
overwrites the settings in the startup-config.conf file with the settings in the
system-default.conf file.
Note: This procedure removes the current configuration.
1
Make sure the SYS LED is on and not blinking.
2
Press the RESET button and hold it until the SYS LED begins to blink. (This
usually takes about five seconds.)
3
Release the RESET button, and wait for the NXC to restart.
You should be able to access the NXC using the default settings.
39.3 Getting More Troubleshooting Help
Search for support information for your model at www.zyxel.com for more
troubleshooting suggestions.