Appendix A Log Descriptions
NXC5200 User’s Guide
576
Verify server's
certificate has
failed.
The device could not process an HTTPS connection because it
could not verify the myZyXEL.com server's certificate.
Connect to MyZyXEL.com
server has failed.
The device could not connect to the MyZyXEL.com server.
Do account check.
The device started to check whether or not the user name in
MyZyXEL.com's database.
Do device register.
The device started device registration.
Do trial service
activation.
The device started trail service activation.
Do standard service
activation.
The device started standard service activation.
Do expiration check.
The device started the service expiration day check.
Build query message
has failed.
Some information was missing in the packets that the device
sent to the MyZyXEL.com server.
Parse receive message
has failed.
The device cannot parse the response returned by the
MyZyXEL.com server. Maybe some required fields are
missing.
Change Anti-Virus
engine.
The device started to change the type of anti-virus engine.
Change Anti-Virus
engine has failed:%s.
The device failed to change the type of anti-virus engine. %s
is the server response error message.
Change Anti-Virus
engine has succeeded.
The device successfully changed the type of anti-virus engine.
Change Anti-Virus
engine type has
failed. Because of
lack must fields.
The device failed to change the type of anti-virus engine
because the response from the server is missing required
fields.
Resolve server IP has
failed. Update stop.
The update has stopped because the device couldn’t resolve
the myZyXEL.com server's FQDN to an IP address through
gethostbyname().
Verify server's
certificate has
failed. Update stop.
The device could not process an HTTPS connection because it
could not verify the myZyXEL.com server's certificate. The
update has stopped.
Send download request
to update server has
failed.
The device’s attempt to send a download message to the
update server failed.
Get server response
has failed.
The device sent packets to the MyZyXEL.com server, but did
not receive a response. The root cause may be that the
connection is abnormal.
Timeout for get server
response.
zysh need to catch MyZyXEL.com agent's return code, this log
will be shown when timeout.
Send update request to
update server has
failed.
The device could not send an update message to the update
server.
Table 217
myZyXEL.com Logs (continued)
LOG MESSAGE
DESCRIPTION